Contacting the 24/7 BZ Contact Centre

The 24/7 BZ Contact Centre can be reached 24 hours a day, 7 days a week on +31 247 247 247. You can ask questions about consular matters, like passports, travel advice and getting documents legalised. You can also contact the 24/7 BZ Contact Centre in an emergency, for example if you are admitted to hospital abroad or lose your passport.

The 24/7 BZ Contact Centre can be reached in various ways:

By phone

The phone number for the 24/7 BZ Contact Centre is +31 247 247 247. If you call from the Netherlands local rates will apply. If you call from outside the Netherlands international rates will apply.

From abroad you can also phone the Dutch embassy or consulate in your region  at the local rate. In most cases you will be put through to the 24/7 BZ Contact Centre.

On Twitter

The Twitter handle for the 24/7 BZ Contact Centre is @247BZ. You can tweet questions about travel and consular affairs to this account.

  • In an emergency, your question will be answered immediately.
  • In other cases your question will be answered within 24 hours, even at the weekend and on public holidays.

Via the app

The 24/7 BZ Travel App contains up-to-date travel advice and contact details for all Dutch embassies, consulates and honorary consuls. The app also allows you to contact the 24/7 BZ Contact Centre directly.

You can download the app in the Google Play Store or the Apple App Store.

24/7 BZ Travel App for Android

24/7 BZ Travel App for iPhone and iPad

Via the contact form

If you have a question, you can use the contact form to get in touch. The 24/7 BZ Contact Centre will try to answer your question within 48 hours.