I can't get to a DigiD service desk. What should I do?

English

If you are currently living abroad or in the Caribbean part of the Kingdom, and want to activate your DigiD but can't get to a service desk to collect your activation code, find out what you can do.

Activate your DigiD another way

There are other ways to activate your DigiD:

You can collect your DigiD activation code in a video call with NetherlandsWorldwide.

Find out how to activate DigiD via video call

If you are in the Netherlands at the time of your appointment, you cannot use the DigiD video call service.

If you receive an AOW state pension from the Netherlands, or will soon begin receiving one, you can apply for a DigiD via the Social Insurance Bank (SVB). In that case, you will receive your activation code by post at your address outside the Netherlands. You do not need to arrange a video call or go to a DigiD service desk.

Find out how to apply for a DigiD from abroad as an AOW recipient.

You can activate your DigiD by collecting an activation code from another DigiD service desk.

See the overview of DigiD service desks