Crisis Contact Form
Are you stranded in Bahrain, Iraq, Iran, Israel, Jordan, Kuwait, Lebanon, Oman, the Palestinian Territories (West Bank), Qatar, Saudi Arabia or the United Arab Emirates? We would like to know where you are so that we can better advise you. Please provide your details via the Crisis Contact Form. You can do this by clicking on the blue button below. Please note that you must meet the conditions for assistance from the Dutch Government.
Conditions for completing the Crisis Contact Form
Only complete the Crisis Contact Form if you meet the following conditions:
- You are stranded in Bahrain, Iraq, Iran, Israel, Jordan, Kuwait, Lebanon, Oman, the Palestinian Territories (West Bank), Qatar, Saudi Arabia or the United Arab Emirates; and
- You live in the Netherlands or in the Caribbean parts of the Kingdom; and
- You have Dutch nationality; or
- You have another nationality, but you are the partner or child of a Dutch national. And you can prove this with documents. The following persons are partners or children:
- Partner: spouse, registered partner or partner by notarial deed (cohabitation contract).
- Children: up to the age of 18, including adopted and stepchildren.
Frequently asked questions
The number of people who can travel on this flight is limited. We have now contacted all Dutch nationals who are eligible for this flight. If you have not been called or we were unable to reach you, you will not be able to travel.
Sign up for the Information Service (information in Dutch). This will enable the Ministry of Foreign Affairs to send you information and contact you if necessary.
To change or add to your details, go to the Crisis Contact Form and click on “Already registered? Report a change”. Use the reference number you received by email when you registered.
You need the following information to register:
- Personal details
- Address in the Netherlands
- Valid travel document
- A contact person. All communication about your application will go through this person. You can list yourself as the contact person, or someone else (for example, a family member in the Netherlands)
- Contact details (email address, phone number in the Netherlands, and, if relevant, a phone number where you can be reached in the country where you are staying)
To register your travel group, you need the following details for your travel companions:
- Personal details of your travel companions
- Identity document of your travel companions
- Proof of family relationship (marriage certificate, birth certificate, or adoption certificate)
You will receive a confirmation email with a reference number. Make a note of the reference number. We need it to find your form in the system if you contact us.
Your file is incomplete if you do not have all the documents to prove that your family members belong to a Dutch core family. A Dutch core family consists of Dutch parent(s) and their children.
Please add the missing documents as soon as possible. Go to the Crisis Contact Form and click on “Already registered? Submit a change.” Use the reference number you received by email when you registered.
The following groups do not meet the conditions for registration:
- Dutch nationals (and their core family members) who live outside the Netherlands
- People with a residence permit in the Netherlands
- People with a residence permit in Aruba, Curaçao, Sint Maarten, Bonaire, St. Eustatius, or Saba
- People with a Provisional Residence Permit (MVV)
We are preparing different options. Where possible, we will also inform stranded travelers about ways to leave independently. We continue to monitor the situation and share information about departure options through Information Service messages.
Dutch nationals can register through the Crisis Contact Form from 03-03-2026 until 06-03-2026 (12:00 noon Dutch time). We advise you to register. This helps us understand how many stranded Dutch travelers are still in these countries and what they need to leave independently.
If you wish to unsubscribe from the form, please follow these steps:
- Go to the Crisis Contact Form and click on “Already registered? Notify us of a change”.
- Enter the reference number you received by email when you registered.
- In the “Your change” field, indicate that you wish to unsubscribe.