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Frequently asked questions about VFS Global

VFS Global is an international company that the Dutch Ministry of Foreign Affairs has a contract with. People can submit visa applications for the Netherlands to VFS Global. In some countries Dutch nationals can apply for a Dutch passport or ID card via VFS Global too.

Visas for the Netherlands

To find out how to contact VFS Global, follow these steps:

  1. Go to the VFS Global website.
  2. Click ‘Visas, eVisas & Permits’.
  3. Under  ‘I’m applying from’ select the country you live in. Under ‘and I’m going to’ select ‘The Netherlands’.
  4. Click ‘Take me to the website’.
  5. At the bottom of the page, click ‘Contact us’. Here you’ll find the telephone number or email address of the VFS Global location where you can submit your visa application.

To track the status of your visa application, follow these steps:

  1. Go to the VFS Global website.
  2. Click ‘Visas, eVisas & Permits’.
  3. Under  ‘I’m applying from’ select the country you live in. Under ‘and I’m going to’ select ‘The Netherlands’.
  4. Click ‘Take me to the website’.
  5. Go to ‘Track your application’.
  6. Fill in your name and the reference number you received when you submitted your visa application. You’ll find the reference number on the invoice/receipt you received from the VFS Global location where you submitted your application.
  7. Click ‘Submit’ to view the status of your application.

To make an appointment to submit a visa application, follow these steps:

  1. Go to the VFS Global website.
  2. Click ‘Visas, eVisas & Permits’.
  3. Under  ‘I’m applying from’ select the country you live in. Under ‘and I’m going to’ select ‘The Netherlands’.
  4. Click ‘Take me to the website’.
  5. Click ‘Book an appointment’.

Dutch passport or ID-card

Do you have questions about making an appointment to apply for a Dutch passport or ID card? Or about submitting additional documents relating to an ongoing application? Or about the status of your application?

In most cases you can only contact VFS Global by email. Below you can find the email address of the VFS Global location in question.

Australia

Canada

Iraq

New Zealand

Spain

United Kingdom

United States of America

South Africa

To track the status of your passport or ID card application, follow these steps:

  1. Open the VFS Global track & trace system.
  2. Select the country where you submitted your application.
  3. Click ‘Go’.
  4. Select when you submitted your application.
  5. Fill in your name and the reference number you received when you submitted your application. You can find the reference number on the invoice/receipt you were given by the application centre. The number always begins with the first two letters of the city where you submitted your application, followed by ‘NL’ and then the date. If you applied in London, for instance: LONL/180424/0034/01.
  6. Click ‘Submit’ to view the status of your application.

To apply for a passport, follow these steps:

  1. Go to the VFS Global website.
  2. Click ‘Passport Services’.
  3. Under  ‘I’m a resident of’ select the country you live in. Under ‘and a citizen of’ select ‘The Netherlands’.
  4. Click ‘Go’.
  5. Click ‘Book an appointment’.