Applying for a passport or ID card at Schiphol
If you live abroad and want to apply for a passport or ID card at Schiphol Airport, you can make an appointment to go to the passport desk of the municipality of Haarlemmermeer at Schiphol in Arrival Hall 2.
How to make an appointment?
Due to the coronavirus (COVID-19) you can temporarily not make an appointment via the online appointment system. You can, however, call the 24/7 BZ contact center of the Ministry of Foreign Affairs via telephone number +31 247 247 247. You will then be transferred to the Schiphol counter of the municipality of Haarlemmermeer. If you are applying for more than one passport or ID card, please make a separate appointment for each passport or ID card you want to apply for.
What should you bring with you?
When you apply for a passport or ID card, it is important to bring the right documents with you. So you should make a personal checklist for yourself or your child:
- On the Applying for a Dutch passport or identity card when you live abroad webpage, enter the country where you live.
- Go to step 1 to create a personal checklist of documents you should bring with you, and then print the checklist. One of the documents you will need is a photo. You can take a photo online using the site Pasfoto.nu (in Dutch) or have one taken at Schiphol, at Capi Plaza.
- Use step 2 of the webpage to check any additional requirements for the country where you live.
How much does a passport or ID card cost?
The fees for a passport or ID card are given in the overview below:
|Type of travel document||Price|
|Passport for an adult (18 or over)||
|Passport for a minor (child under 18)||€92,55|
|ID card for an adult (18 or over)||€98.60|
|ID card for a minor (child under 18)||€71.00|
How can you pay?
At the passport desk at Schiphol you can only pay with a debit card or credit card. However, Visa Electron and American Express are not accepted. Payment in cash is not possible.
How long will it take?
Your passport or ID card will be ready in about two working days.
It may take longer if:
- you have the travel document sent to you;
- your current travel document has been lost or stolen;
- your nationality has to be verified.
Collecting your document
- You make an appointment by telephone to collect your passport at the Schiphol counter of the municipality of Haarlemmermeer. You can call the 24/7 BZ contact center for this by calling +31 247 247 247.
- You must collect the passport or identity card in person at the passport desk. The desk is located in Arrival Hall 2. Remember to check the opening times.
- Children under the age of 12 must collect their passport or ID card together with their parent(s) or guardian(s). If this is not possible, they will need permission from their parent(s) or guardian(s). Children aged 12 or older may collect their own passport or ID card.
- The passport desk staff will cancel your old passport or ID card and then return it to you. If your old document contains visas or residence permits that are still valid and you want to keep those pages intact, you should make this known beforehand.
- You must collect your new passport or ID card within three months; after three months it will be destroyed.
Having your document sent to you
You can also have your new passport or ID card sent to the address where you are staying in the Netherlands. The cost of this service is €4.95 per document or €9.95 for two or more documents. You must sign in person to confirm receipt. In this case your old travel document will not be returned to you.
Lost or stolen documents
You are no longer required to file an official report if you have lost your travel document. If your travel document is stolen, however, you should always report it to the police to prevent identity theft.
You can report the theft or loss to the passport desk at Schiphol, including the document number.
If you have any questions, you can reach the Ministry of Foreign Affairs 24/7 BZ Contact Centre 24 hours a day, 7 days a week. You do this either by using the
- the online contact form
- or by phoning +31 (0)247 247 247.
Please note that calling will incur a cost.
- From the Netherlands and all other EU countries normal rates apply.
- From most non-EU countries you will pay international rates.
In that case, the costs of the call may mount up rapidly. Ask your phone company about the possibility of a less expensive temporary subscription that allows you to call the Netherlands from abroad, or buy a local SIM card and phone the Dutch embassy or consulate in your region, which can also be reached 24 hours a day, 7 days a week.