Netherlands embassy in Nairobi

Monday to Thursday: 8.00 - 12.30 and 13.30 - 15.30 hours.

Friday: 8.00 - 13.00 hours.

Check the days that our embassy is closed.

Monday - Friday: 10:00 - 14:00 hours.

Please note that these consular opening hours have been adjusted in light of COVID-19.

For all consular services an appointment is needed, unless otherwise indicated below.

Make an appointment via the online appointment system.

Check the status of your passport, ID card or visa application.

Civic integration exam

Send an e-mail to make an appointment.

Collection of passports and ID cards (no appointment required)

In light of COVID-19, the consular section will be open for passport collection on Monday (10:00 - 12:00 hours) and on Wednesday (10:00 - 12:00 hours).

Before you come, check the days that the embassy is closed.

Visa collection / checking the status of your visa application (no appointment required)

In light of COVID-19, the consular section is open to visitors on Monday (10:00 - 12:00 hours) and on Wednesday (10:00 - 12:00 hours).

At the moment of application you will get a collection sheet (copy of your passport with stamp of the embassy) which you need to bring with you when you come to collect your visa or wish to check on the status of your visa application.

Before you come, check the days that the embassy is closed.

If you can't come yourself, you can authorise someone else to pick up or check the status of the visa. You can write an authorisation letter. The collection sheet is a requirement of picking up or checking the status so it needs to be given to the authorised person.

Consular questions

You can ask your question:

• by phone: +254734086102. If you are calling from the Netherlands, call +31 247 247 247.
• via WhatsApp. Click here to send us a WhatsApp message. Or add our number +316 8238 8055 to the contacts list on your smartphone and then send a message.
• via the contact form.