Q&A Effects coronavirus on passport or ID card applications

Read the most frequently asked questions about applying for Dutch travel documents.

I need a Dutch passport. Can I file an application?

If your travel document has expired and you have to travel immediately, and you can show that you can still travel with a recent ticket, you can make an appointment with the embassy. Depending on the country you are in, you may be issued a laissez-passer instead of a passport.

Furthermore, if you can prove that you urgently need a new passport to extend your legal stay in the country of application, it is possible to file an application. An exception can also be made for Dutch citizens who work in essential jobs, for example truck drivers, and who need a valid passport to do this job.

If you believe one of the situations above applies to you, please contact the embassy or consulate to schedule an appointment.

Can I still apply for a Dutch Identity Card (NIK)?

At this moment applying for a Dutch identity card is not possible. The same exceptions apply as for passports, see above.

With the measures to prevent COVID-19 contamination, do I still have to visit the embassy in person?

Yes, you are still obliged to appear in person.

My passport has been stolen, can I still apply for a Laissez-Passer at an embassy or consulate?

Yes, but only if you have to travel immediately, you can prove this with a valid and recent ticket and the local situation allows it. The local situation depends on the country you are in. Not all countries accept Laissez-Passers, and some countries have obliged embassies and consulates to close as part of their measures against the spread of the COVID-19 virus, so in some cases it may not be possible.

Please contact the embassy or consulate if you believe the situation above applies to you.

I need a passport, but cannot travel to the embassy due to medical reasons. Can the embassy employee visit me using the mobile fingerprint system?

No, the mobile fingerprint system is currently not used.

Is the passport desk of the municipality of Haarlemmermeer at Schiphol open?

As of Monday 11 May, you can return by appointment to the municipal desk at Schiphol to apply for a passport, an identity card or activate a DigiD. You can make an appointment for the passport desk at Schiphol using the online appointment system (in Dutch) of the municipality of Haarlemmermeer.

I am a non-resident Dutch national staying in the Netherlands. I am in an emergency situation and I immediately need a travel document. Can I still apply for a passport at the passport desk at Schiphol?

If you can prove that you must and can travel immediately (you have a valid ticket and the flight is not cancelled) and that for this reason you need a new passport immediately, you can call 0900 - 1852 (Municipality of Haarlemmermeer) or if you cannot call a 0900 number: 0031 247 247 247. In such cases, the Dutch Border Police (called ‘’Marechaussee’’ in Dutch) can provide you with an emergency passport.

Is there any other way - e.g. border municipalities - where I can still go for travel and/or identity documents?

You can still go to border municipalities for travel and/or identity documents.

I have been informed that my new identity card/passport is ready. The document must be collected within three months. The document cannot be sent and I cannot collect it within three months. What should I do?

Under the current circumstances, the embassies will keep the passport for you for a longer period. You can pick up your passport as soon as the counter is open again. Please keep an eye on the website of the embassy and netherlandsandyou.nl.

I need to apply for a Dutch passport because I am at risk of losing my Dutch nationality. What do I do?

 In this case, you can apply for a Dutch nationality certificate. You do not need to apply in person for this certificate.