Situation in Lombok

On Sunday 5 August 2018, a major earthquake occurred in the north of the Indonesian island of Lombok. This has resulted in deaths and injuries, as well as severe damage to public buildings, houses and roads. If you are in this area and require assistance, please contact the 24/7 BZ Contact Centre, which can be reached 24 hours a day on +31 247 247 247 or via Twitter @247BZ.


An EU helpdesk has been set up for EU citizens at the hall of Lombok International Airport. From 21.30 local time (5 hours ahead of Dutch time) on Monday 6 August, staff from the Dutch embassy in Jakarta will be available at the helpdesk to provide consular assistance. Please follow the instructions of the local authorities. Let your family members know how you are, keep in contact with your travel agent and airline, and register here (only in Dutch).

If you are planning to travel to an area affected by the earthquake, enquire about the local situation before leaving. Keep in contact with your travel agent and airline and check the latest travel advice.

See also