Coronavirus - frequently asked questions concerning holidays and residence abroad

Travel and holidays

Travel advisories

Quarantine and travelling safely

Assistance abroad

Which European countries can I travel to on holiday?

From 15 June you can go on holiday to a large number of EU/Schengen area countries. Travel advisories for these countries have been downgraded from orange (essential travel only, no holidays) to yellow (travel is possible, but risks remain).

See the current list of countries where you can and cannot holiday.

Which European countries can I not travel to on holiday yet?

In some European countries the public health situation is not yet comparable to that in the Netherlands. Holiday travel to these countries is not advisable. The travel advisories for these countries remain orange (essential travel only, no holidays).

See the current list of countries where you can and cannot holiday.

Can I go on holiday outside Europe?

No, you should not. You are strongly advised only to travel outside Europe if this is absolutely essential. Therefore, travel advisories for countries outside Europe are orange. Holiday travel is not essential. If you are returning to the Netherlands from a country outside Europe, you are strongly advised to self-quarantine for 14 days immediately after arrival.

Can I travel to Turkey and Morocco this summer?

Not yet. In order to limit the risk of new outbreaks, restrictions are being lifted gradually. Initially, this will be done within the EU/Schengen area.

For the time being, travel advisories for all countries outside the EU/Schengen area will remain orange (essential travel only, no holidays). This includes Turkey and Morocco.

Will the Dutch government repatriate holidaymakers if a country suddenly goes into lockdown again?

No. The Netherlands is not planning on repatriating tourists. As of 15 June, holiday travel to a large number of countries in Europe is possible again. However, please note: the situation can change suddenly. If a large-scale coronavirus outbreak occurs, a country or region may go into lockdown again. It is up to you whether you wish to take this risk.

Where can I find information on the country I want to travel to?

Before travelling abroad, check the travel advisory (Dutch) for the country, download the BZ Travel App (Dutch) and register for the Ministry of Foreign Affairs 24/7 Information Service (Dutch). This will ensure you stay up to date with any changes to the situation in that country.

What do the colour codes for country-specific travel advisories mean?

Travel advisories (Dutch) can be four colours: green, yellow, orange or red. Normally, these colours relate to the security situation in a country (Dutch). However, with regard to coronavirus, the following applies:

  • Yellow: the measures these countries have put in place to control the spread of coronavirus are having a limited impact on daily life.
  • Orange: daily life is significantly disrupted. A travel ban may also be in place.
  • Red: this country or region is locked down completely. There is no possibility of entering or leaving.

Be aware that not all countries are able to accurately track the number of coronavirus infections and provide appropriate care.

What is ‘essential’ travel?

You must think carefully about whether you really need to travel. Holiday travel is not essential. Goods transport and other professional transport are considered to be ‘essential movement’.

Keep checking the country’s travel advisory (Dutch) and download the BZ Travel App (Dutch) . Add a country to ‘favourites’ in the app to receive an alert if the travel advisory for a country changes.

What does an orange travel advisory mean for business travel?

Business travellers should think carefully about whether a business trip to a country with an orange travel advisory is really necessary. The travel advisory does not apply to the transport sector as goods transport and other professional transport are considered to be ‘essential movement’.

Is it possible to find out sooner if a travel advisory is going to change?

Travel advisories always show the current situation in a country or region. We are continuing to monitor events closely and will adjust travel advisories as quickly as we can.

Keep checking the country’s travel advisory (Dutch) and download the BZ Travel App (Dutch) . Add a country to ‘favourites’ in the app to receive an alert if the travel advisory for a country changes.

I’ve booked a trip to a country for which the travel advisory is orange. Should I cancel? And will I get my money back?

If your holiday cannot go ahead due to coronavirus, your rights as a consumer depend on whether you booked a package holiday or purchased a ticket or accommodation independently.

You can read more about your travel rights during the coronavirus crisis (Dutch) on the Netherlands Authority for Consumers and Markets (ACM) ConsuWijzer website.

Am I insured if I go to a country with a yellow travel advisory? And what about if I go to a country with an orange travel advisory?

Check your travel insurance and/or health insurance policy carefully before you leave and if you have any questions about the policy conditions, contact your insurer.

You can read more about your travel rights during the coronavirus crisis (Dutch) on the Netherlands Authority for Consumers and Markets (ACM) ConsuWijzer website.

I’m going on holiday abroad. Will I have to quarantine when I arrive in my country of destination?

This depends on the country. So check the travel advisory before you leave the Netherlands. If the advisory is still orange (essential travel only, no holidays), this means the country does not have coronavirus sufficiently under control, is not accepting tourists from the Netherlands or requires people to quarantine upon arrival.

The European Union Aviation Safety Agency (EASA) maintains a list of airports located in areas with a high risk of coronavirus infection.

I’m about to travel to the Netherlands from abroad. Do I need to self-quarantine when I arrive in the Netherlands?

If you are travelling to the Netherlands from a high-risk area, you are strongly advised to self-quarantine upon arrival.

If you are travelling to the Netherlands from a country outside Europe
The European Union Aviation Safety Agency (EASA) publishes a list of airports located in areas with a high risk of coronavirus infection. If you are arriving from a high-risk area, you are strongly advised to self-quarantine immediately after arrival.

If you are travelling to the Netherlands from the United Kingdom or Sweden
These countries have orange travel advisories because the public health situation differs to that in the Netherlands. You are strongly advised to self-quarantine immediately after arrival.

If you are travelling to the Netherlands from another country in Europe
Continue to check the travel advisory for the country you were in  (Dutch) for two weeks after you arrive in the Netherlands. If the travel advisory changes to orange or red within these two weeks, you are strongly advised to self-quarantine until 14 days after you arrived in the Netherlands.

For more information see the frequently asked questions on high-risk areas and health screening forms (Dutch) on government.nl.

Is it safe to travel on a plane full of people where physical distancing isn’t always possible?

Airlines have made arrangements to make flying as safe as possible. This includes making face masks compulsory on board. You should therefore carefully follow all instructions you receive from your airline.

For more information, see the frequently asked questions on air travel and airports (Dutch) on government.nl.

I’m currently abroad and need help

If you need help or information, contact your travel insurer. You can also contact the Ministry of Foreign Affairs:

  • Telephone: +31 247 247 247 or via the number of the Dutch embassy or consulate in the country you’re staying in.
  • WhatsApp: +31 (0)6 8238 7796.
  • Twitter: @24/7BZ.

You can also follow the Dutch embassy or consulate on social media (usually Facebook and/or Twitter).

I’m stuck abroad. What should I do?

Keep a close eye on how the coronavirus situation is developing where you are and follow the instructions of the local authorities. Follow the Dutch embassy or consulate on social media (usually Facebook and/or Twitter).

It is up to you to find accommodation and cover accommodation costs.

Airlines are gradually starting up services again to certain destinations in countries where measures are being lifted. It may also sometimes be possible to travel overland or via a different route. Contact your travel agent or airline for more information.

I’m currently abroad and I’m worried about coronavirus. What can I do?

Keep a close eye on how the coronavirus situation is developing where you are and follow the local authorities’ instructions.

If you have specific questions about coronavirus, call the Dutch public information number: +31 20 205 1351 (between 8.00 and 20.00). You can find general information on coronavirus on the website of the National Institute for Public Health and the Environment (RIVM).

I’m currently abroad and need medicine

If you are abroad and your medicine supply is running out, consult a local doctor or pharmacy. You can also ask your doctor in the Netherlands for a medical certificate giving the exact details of your medicines. You can take this certificate to a local pharmacy or hospital to get a new supply.

If the brand or composition of the medicine you receive is different to normal, contact your doctor in the Netherlands. If you are able to get medicines sent to you from the Netherlands, you can use regular parcel services, such as DHL.

‌The Ministry of Foreign Affairs and its embassies and consulates are unable to assist you with medicines and do not have any in stock.

I have a question about Special Assistance Abroad

The Special Assistance Abroad facility for Dutch nationals stranded abroad has now ended. The Ministry of Foreign Affairs will continue to offer other assistance, where possible. If you have questions about Special Assistance Abroad, please contact the ministry on +31 247 247 247.