Collecting a DigiD activation code abroad
You must collect your activation code from a DigiD collection point within 30 days of receiving the service desk code. The code will be sent to you when you apply. DigiD collection points are located at Dutch representations abroad and offices of the Representation of the Netherlands in the Caribbean part of the Netherlands.
Many DigiD collection points are open by appointment only. If you arrange an appointment before you have applied for your DigiD, make sure you will be able to collect your code in time.
If you are abroad, you can also collect your DigiD activation code via a video call. Are you going to the Netherlands anytime soon? Then you can go to a DigiD collection point in the Netherlands.
DigiD collection points abroad
- Australia (Sydney)
- Canada (Vancouver)
- France (Paris)
- Germany (Berlin)
- Italy (Rome)
- Morocco (Rabat)
- New Zealand (Wellington)
- Spain (Madrid)
- Suriname (Paramaribo)
- Switzerland (Bern)
- Thailand (Bangkok)
- Turkey (Ankara)
- United Kingdom (London)
- United States of America (Washington)
DigiD collection points in the Caribbean part of the Netherlands
You will need to collect the activation code in person. No one may collect it for you.
Different ways to receive your activation code
- Receiving a DigiD activation code via video call
- Collecting a DigiD activation code in the Netherlands
After you have collected the activation code
Once you have the activation code you can activate your DigiD.Tip: activate your DigiD as soon as you have the code and before you leave the building so you can get help if you have any problems.
The activation code is valid for 20 days. Be sure to activate your DigiD before the activation code expires, otherwise you will need to submit a new DigiD application. Read more on the page Activating your DigiD from abroad.
Don't have a service desk code yet?
You will be sent a service desk code when you submit your DigiD application.
If you have any questions, please do not hesitate to contact us.