Answers to your questions on doing business in Australia
Once your plans are more specific, the embassy network will be happy to provide you with information tailored to your situation or project. It can also support you if you lack international business experience.
Personal answers to your questions on doing business
You've decided what market you want to target, but have questions about your project. Contact the mission in the country in question. They will be happy to help and can provide you with the information you need. They can tell you more about market sectors, rules and regulations, the business climate and other relevant issues.
If you're still exploring and comparing markets, contact the Netherlands Enterprise Agency (RVO.nl). They can arrange an advisory consultation.
Coaching for international starters
RVO.nl offers coaching for businesses with little or no experience of doing business abroad. Starters in International Business helps you develop an international strategy in three steps, so you can identify your opportunities abroad.
For more information, contact an RVO.nl adviser or a representative of the embassy network in the country you want to do business in.
Your questions about doing business in this country or region
Your first point of contact for trade enquiries is the Consulate-General in Sydney. For information please email firstname.lastname@example.org
If you are a Dutch start-up in Australia there is also the opportunity to temporarily use office space at the Consulate-General in Sydney.
When exporting goods to Australia you have to engage the service of the 'Australian Customs and Border Protection Service' (ACBPS). Products that are imported to Australia will have to comply with the Australian quarantine and import requirements established by the Department of Agriculture. Australia is one of the strictest countries in the world.
According to the ACBPS, your agent / dealer or distributor in Australia is responsible for putting all the necessary paperwork in order and comply with the Australian laws and regulations relating to goods that are imported into Australia. These forms can be found on the Department of Agriculture website.
The Department of Agriculture recommends the services of the Customs Broker Service when exporting to Australia. These companies specialise in foreign customs regulations and are well versed with import regulations in Australia. You can submit an export declaration form to them. After release by the Australian Customs Service the Customs Broker Service will provide you with an electronic customs stamp. Customs brokers can take away uncertainties by submitting the correct documentation and the appropriate licenses / export documents on your behalf. This allows goods (subject to compliance with all the requirements) to easily pass the Australian Customs Service. It does not matter whether products enter Australia by air or sea. Hiring the services of a Custom Broker is expensive but it does provide more security in the export process.
Since 2005, all goods that enter Australia are subject to customs fees. For goods worth over AUD1000 the importer has to pay the standard 5% Customs Duty and 10% Goods and Services Tax (GST) over the total amount. Some exceptions apply. For example, for medical devices zero rates may be requested by your customs agent (customs broker) and the medical devices will be evaluated at customs at Sydney Airport. If the total value of imported goods is less than AUD1000, there are no import taxes. However this will change by July 1, 2017, after which all imported goods (there are a few exceptions) are subject to tax.
Internet is slower in Australia than it is in the Netherlands. Currently a National Broadband Network is being installed which should improve the speed.
The mission network in Australia consists of:
- The Embassy in Canberra
- The Consulate General in Sydney
- Honorary Consuls in Adelaide, Brisbane, Hobart, Melbourne, Perth and Port Moresby (Papua New Guinea)